Posts
The Art of Managing Up: Why Your Boss Isn't the Enemy (Even When They Act Like One)
Related Articles:
Here's something that'll make you uncomfortable: your biggest career obstacle isn't your difficult colleagues, the broken photocopier, or even that passive-aggressive Karen from accounting. It's your complete inability to manage upwards effectively.
After seventeen years in corporate consulting across Melbourne, Sydney, and Brisbane, I've watched brilliant professionals torpedo their careers because they treated "managing up" like some sort of corporate bootlicking exercise. Wrong. Dead wrong.
The Myth That's Killing Your Career
Most Aussie workers think managing up means becoming a yes-person. They picture themselves nodding enthusiastically whilst their boss suggests "synergistic solutions" and "thinking outside the box."
That's not managing up. That's career suicide.
Real managing up is about creating a productive working relationship that benefits everyone involved. It's strategic communication, not brown-nosing. And if you're not doing it deliberately, you're doing it accidentally - usually badly.
What Managing Up Actually Looks Like
Managing up starts with understanding your boss's communication style, priorities, and pressures. Sounds obvious? Then why do 84% of professionals I've worked with still send their manager detailed progress reports when what they actually want is a two-line summary?
Your boss has a boss too. They're juggling budgets, deadlines, and probably dealing with their own set of workplace politics. When you make their job easier, you become indispensable. When you create more work for them, you become expendable.
I learned this the hard way back in 2019 when I was working with a client in Perth. Brilliant operations manager, absolutely knew her stuff inside out. But she kept overwhelming her director with information dumps instead of actionable insights. Three months later, she was "restructured" out of the company.
The irony? Her replacement was less technically skilled but understood that the director needed solutions, not problems.
The Four Pillars of Effective Upward Management
Pillar One: Anticipate, Don't React
Stop waiting for your boss to tell you what they need. Start predicting it. If they're presenting to the board next week, have the relevant data ready before they ask. If there's a potential issue brewing in your department, flag it early with proposed solutions.
Companies like Atlassian have built entire cultures around this principle. Their employees don't just report problems - they bring three potential solutions with every issue they raise.
Pillar Two: Speak Their Language
If your boss thinks in numbers, give them metrics. If they're visually oriented, use charts and diagrams. Some managers want the big picture first, others need the details upfront.
This isn't about changing who you are. It's about translating your excellent work into a format they can immediately understand and appreciate.
Pillar Three: Build Trust Through Consistency
Reliability beats brilliance every single time. I'd rather have an employee who delivers solid work consistently than a genius who's unpredictable. Your boss feels the same way.
Meet your deadlines. Follow through on commitments. If something's going off the rails, communicate early and often. Trust me, there's nothing managers hate more than nasty surprises in the eleventh hour.
Pillar Four: Make Them Look Good
This is where a lot of people get squeamish, thinking it's about ego-stroking or credit-stealing. It's not. It's about understanding that your success and your manager's success are interlinked.
When your team hits targets, your boss looks like an effective leader. When you solve problems proactively, they look like someone who builds strong teams. When you develop professionally, they look like a good mentor.
The Conversation Framework That Actually Works
Here's a structure I've used successfully across hundreds of client organisations:
Monthly Strategic Alignment Meetings
- What are your top three priorities right now?
- Where do you see potential roadblocks?
- How can I better support your objectives?
- What information do you need from me, and how often?
This isn't micromanagement territory. It's strategic alignment. Most bosses appreciate employees who take initiative in understanding the bigger picture.
Common Mistakes That Kill Credibility
The Information Overload Trap: Your boss doesn't need to know that Sarah from HR wore inappropriate shoes to the client meeting. They need to know that the client feedback was positive and the follow-up meeting is scheduled for Thursday.
The Assumption Game: Don't assume your manager knows what you're working on. They're juggling multiple priorities and team members. Regular, concise updates keep you visible and valued.
The Feedback Avoidance: I've seen too many professionals avoid difficult conversations with their managers. Bad idea. If you're confused about expectations or struggling with resources, speak up. Managers can't fix problems they don't know exist.
The Australian Workplace Reality Check
Let's be honest about something: Australian workplace culture can be tricky to navigate when it comes to managing up. We value egalitarianism and can be suspicious of anything that looks like sucking up to authority.
But here's the thing - respecting hierarchy doesn't mean abandoning Australian values. You can be direct, honest, and unpretentious whilst still being strategic about upward relationships.
Some of the most successful Aussie professionals I know have mastered this balance. They'll have robust discussions with their managers, challenge ideas when appropriate, but they do it within a framework of mutual respect and shared objectives.
When Managing Up Goes Wrong
Not every manager is manageable. I've worked with organisations where toxic leadership made upward management impossible. In these situations, the best strategy is often an exit strategy.
But before you blame everything on bad management, ask yourself: Am I contributing to this dynamic? Am I communicating effectively? Am I bringing solutions or just complaints?
Sometimes the problem isn't your boss's leadership style - it's your inability to adapt your communication approach to what they need.
The Long Game
Managing up isn't a short-term tactic for getting what you want. It's a long-term strategy for building a career foundation that opens doors and creates opportunities.
The professionals who consistently get promoted, selected for high-visibility projects, and trusted with increased responsibility aren't necessarily the smartest or most technically skilled. They're the ones who understand that workplace success is as much about relationships as it is about individual performance.
Your relationship with your manager is the most important professional relationship you'll have. It influences everything from your day-to-day work experience to your long-term career trajectory.
Making It Practical
Start small. Choose one element of managing up to focus on this month. Maybe it's anticipating your manager's needs better, or improving the clarity of your status updates, or having that strategic alignment conversation you've been avoiding.
Track what works and what doesn't. Every manager is different, and what works brilliantly with one person might fall flat with another. The key is adapting your approach based on results, not just intentions.
And remember - managing up is a skill that improves with practice. The awkward conversations get easier. The strategic thinking becomes more natural. The results compound over time.
Most importantly, stop thinking of managing up as political maneuvering. Think of it as professional development. Because that's exactly what it is.
Your boss isn't going anywhere anytime soon. You might as well make the relationship work for both of you.